New Concur Travel Hotel Banner Incorrect

caroleeh12

Is anyone else experiencing incorrect rates in the new hotel banner within the initial hotel search results?

For example, the returned search cards state there are rates "From $199.00 Nightly", but when you click to view rooms there are clearly less expensive, especially our negotiated rates.

Concern is that it is just wrong and it may cause a traveler to bypass a hotel based on the pricing in the banner.

KevinD

@caroleeh12 this thread might be related to what you are seeing.

https://community.concur.com/t5/Concur-Travel-Forum/Hotel-Lead-Rate-vs-Hotel-Preferred-Rates/m-p/112....

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.