When booking a flight, I specifically chose a ticket where I could get a cabin luggage (10kg) and a checked luggage (20kg). This is the option appearing in Concur when I checked the luggage allowance. However, when trying to do the check in for my flight on the airline app (Aer Lingus), it shows my ticket is only including a 10kg cabin luggage and I have to pay more for the checked luggage. Is this normal?
