cabrera_18
New Member - Level 1

Legal Entity Error

I have been using Concur for my work expenses for 4 years. I have never had a Legel Entity doesnt match Error. Now I can't submit my expense. I never changed anything. So how do I resolve this so I can just do my expenses??? This is frustrating and worst part is that there is no Customer Support phone numbers to help resolve this and the Chat Bot is worthless!!!

1 REPLY 1
KevinD
Community Manager
Community Manager

@cabrera_18 it is likely due to a change your company made to the Concur system. I'm looking at your reports and I see one with an error but it is due to an undefined expense. I do see you have a report that was submitted in February, so I'm going to take it that you were able to resolve the issue.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.