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tstagliano
Routine Member - Level 2

Issues with Approver in Different Configuration?

Anyone else having issues with bookings made in one configuration using Concur Travel and that booking is being sent to an approver that is in another configuration that does not have Concur Travel?  Our situation is where have a booking being made in Hong Kong online with Concur Travel but the approver is actually part of our China group that does not have Concur Travel (only Request and Expense) so when the approver goes to his approval tab within Concur, he can only see Requests and Expenses that require his approval - but not Travel bookings.  The User Concur Travel History report will tell us that the above booking was sent to the proper approver and awaiting their approval.

 

 

Thomas Stagliano, M.I.T.
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