I see different airfare rates than my coworker for the same route

[lfsaenz]

A coworker and I are working on a trip together, same destination, she sees cheaper rates than I do for the same options. Why is that? Id like to be able to travel together, but the price I get is out of company policy. Is there a way for me to be able to see the same options as she does?

[samasuraj]

Hi @lfsaenz 

Topic: I see different airfare rates than my coworker for the same route

Please check the details below. Hope this helps.

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In SAP Concur Travel, two employees may see different airfare prices for the same route due to :

1.  Different Travel Policies

2.  Fare Eligibility

3.  Search Settings or

4.  Real-Time Airline availability.

Booking the same flight does not guarantee the same fare.

Do not bypass the company's travel policy

Request an approved exception ,if necessary.

SAP Concur documentation confirms that company travel rules can restrict or hide certain fares,

and different fare options may be displayed for the same flight.

Thanks & Regards,

--

Samantha Prathikantam
SF_EC & ECP / SAP Concur Consultant

[KevinD]

@lfsaenz taking your post at face value, meaning since we do not know your company's travel rules and how your profile and your co-worker's profiles are set up, it is possible that you belong to a different travel group than your colleague. There might be rules in place for the group you belong to that are not in place for the group your co-worker belongs to. 

What you could do if you cannot get the same rates to show, is call your company's travel agency to see if they can pull up the same rates. That is probably the best option to try and keep the airfare within policy.