I can't finalise trip

[mihaelalivia24]

I started a trip in Concur, the hotel booking went well, but for the plane ticket I just made the reservation and I can't finalise it. The system asked for it but unfortunately the button to the next step, to the Booking Info and then Finish. Can you please help as it seems it's more a technical matter no process related. Thanks and look forward your quick reply. 

PS: might be easier if we can have a call to solve the issue.

Thanks!

[KevinD]

@mihaelalivia24 did you get this issue figured out?

[mihaelalivia24]

@KevinDyes I did. Thank you. All solved.

[KevinD]

@mihaelalivia24 if you wouldn't mind, can you share what the resolution was, please? That way others that might come across this same issue could benefit from what you did. Thank you.

[jholla11]

I am having the same issue I have booked flights and I am being asked to finalised my booking but cannot progress as the next button is not working - I cannot even delete the trip so would appreciate any help  

[jholla11]

mihaelalivia24 - I am having the same issue I have booked flights and I am being asked to finalised my booking but cannot progress as the next button is not working - I cannot even delete the trip so would appreciate any help  

[KevinD]

@jholla11 until the issue is resolved, you might want to call your travel agency to get the bookings completed. 

Also, could you take a screenshot of the screen where it is asking you to finalize, please? Be sure to screenshot your entire screen.