I bought an airline ticket with a company card and the report shows it as cash

_taisbandeira

I'm trying to submit a report and I get an alert saying, "Please match the accommodation card expense with this system before submitting." What does this mean? This was a trip I had to cancel, but I canceled it within 24 hours, and it's been over two months since the cancellation. I'm not sure if I need to wait for the refund to appear in SAP to reconcile it.

_taisbandeira

There was no available card expense to allocate to the flight reservation expense. I filed a ticket and was told that since the expense was classified as cash, even though I paid with the corporate card, I could simply delete the expense, which I did. Thanks for the feedback!

View solution in original post

KevinD

@_taisbandeira the item in question likely is just the reservation/itinerary item that was sent into Concur Expense. Do you see a card charge in your Available Expenses that matches with this Cash entry?

I tried looking up your profile, but couldn't find anything using your first and last name and email address. I wanted to look for myself, but couldn't.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

_taisbandeira

There was no available card expense to allocate to the flight reservation expense. I filed a ticket and was told that since the expense was classified as cash, even though I paid with the corporate card, I could simply delete the expense, which I did. Thanks for the feedback!