ckazimi
Occasional Member - Level 1

Hotel was changed upon arrival

I booked two nights at a Mariott Courtyard hotel. When I checked in, they said they had an issue with my room and transferred me to a nearby Mariott Fairfield hotel. I'm concerned this will cause issues with my expense claim, as my employer is very strict. Any advice is appreciated.

1 REPLY 1
KevinD
Community Manager
Community Manager

@ckazimi I'm not sure we can really offer any concrete advice however I would think that although your company is strict, they would have to give some leeway for situations like these. The change in hotel wasn't your fault, so I would think your company would understand. 

 

Personally, and I do want to stress the word personally, if I am ever in doubt about submitting an expense, I simply just submit it anyway and see if it comes back or not. As long as you are not purposely breaking company policy or looking like you are trying to defraud the company, I think you will be fine. If something is incorrect or the approvers need more information, they can easily just send the report back to you so you can provide the additional details. 

 

Lastly, as a failsafe, I always recommend you speak with your direct manager first before doing anything you are unsure about. That includes taking my advice here. 🙂 Your manager will be the one to first review your expenses, so asking them how you should handle certain expenses is always a good idea. 


Thank you,
Kevin
SAP Concur Community Manager
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