Hotel & Flight ticket booked, but transaction declined by Amex, but Concur tool still showing bookin

[NeerajGang]

What to do and how to proceed? Are the bookings valid? How to make payment now? 

Tried reaching Amex helpdesk, Kyndryl HR, Travel desk but no help. Struggling since last 3 days. 

Transaction declined as Amex card was not registered online. Now I have done registration. 

Do I need to do new booking now? 

Agency Record Locator: 472RGG - for Hotel

Agency Record Locator: 4751Q5 - Flight

Ticket Number(s): TUIHXA

[KevinD]

@NeerajGang before doing anything, if you haven't already resolved this, contact your travel agency. They fulfill all bookings, so they would be able to help you with this.