chris_dingess
New Member - Level 1

Hotel Reservation Not showing in the Hilton App or in my Hilton Acct

For years, when I make a reservation, my hotel reservation shows in my Hilton honors account.  Now, it is not.  Just started over the past couple weeks.  I've made three reservations at multiple hotels, and it is no longer showing.  My Hilton honors member ID is still in my Concur travel profile.  Is this something SAP CONCUR is working to resolve?

Thanks, Chris.

1 REPLY 1
KevinD
Community Manager
Community Manager

@chris_dingess someone else posted the same issue a few months ago. Turns out the issue somehow resolved itself. It was determined that the issue was with Hilton not processing the reservations for some reason. Maybe try calling Hilton. 


Thank you,
Kevin
SAP Concur Community Manager
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