djhhan
New Member - Level 1

Hotel Booking Error - Update Profile

I am unable to book a hotel through Concur. It shows that I need to update my profile to fill in required fields, but I already did and there is no more required fields that I need to update. 

 

djhhan_0-1757614187577.png

 

I was able to book a flight but having trouble with the hotel.

1 REPLY 1
KevinD
Community Manager
Community Manager

@djhhan I believe someone had a similar issue. The resolution was to go to your profile and either enter your passport details or tick the box that states you do not have a passport, then save your profile. Give that a try and let me know what happens. 


Thank you,
Kevin
SAP Concur Community Manager
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