Hide Results

[Barena]

Within the US our travelers are not required to take 2 stops.  In the rules there's an opportunity to "hide results" but that feature doesn't work anymore and responds with "show but not allowed", which is also in the dropdown.  We were on with Concur recently and it came up that there are some features in New Concur that don't work anymore but they couldn't give us a reason why they are still in New Concur and we have the ability to pick them.  There's also no way to understand what rules are no longer valid in New Concur.  Is there any information you can share about this subject?  If "Hide Results" isn't working anymore, why is it still there for me to "think" I'm setting up this rule?  Can you share where we can find a list of what is no longer valid to use in New Concur?

[tracyh312]

It would have been amazing if SAP could have given travel managers an easy to read list of new functions available on the new UI and what things were removed that were available in the legacy version. I feel like every day I find out something new and need to address it with my travelers.  If something like that does in fact exist (and I'm not talking about 100 pages of release notes), please let me know!

[KevinD]

@Barena I'm trying to ask around internally about this option and why exactly it behaves like the Show but do not allow. From what I was told, part of it is the following:

1. The Hide Results works for Hotel and Car. So, we kept all the same options in each of the rule actions across all verticles.

2. There are many people who say that Concur Travel isn't returning all the flight results that are available. So, to provide some "proof" that it does return all possible results, we show what is actually being hidden by the company's travel rules. 

I don't know the "why" concerning this, but I'm trying to track it down to see what the reasoning is for having the option to hide, even when it doesn't actually hide.