Our global TMC claims that offline importing is not working for Galileo PNR's.
I have read the Agency Partners * GDS Worksheets – Reporting Requirements – Galileo June 19 2017 document and there appear to be some clearly defined procedures.
What I'm looking for is knowledge as to whether this is a Concur issue or our TMC issue.
The TMC claims they have done everything and this is a Concur issue.
Does anyone know whether offline pnr import is successfully working for them from Galileo?
I don't mean "generally either"...I'd like to know that a PNR created today offline is genuinely in the individual's Concur Trip Library.
