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lw3217
Occasional Member - Level 1

Flights available in one way search but not multi city

I'm trying to book three flights using the multi-city search option, but Concur keeps telling me there are no flights available. However, when I use the one way search option to search for each leg individually using the same dates, hundreds of flights come up. Why is this happening? I would prefer to book them as one trip instead of three individual ones.

1 Solution
Solution
LisaMarieBrie
Occasional Member - Level 3

Are all three flights on the same airline?  Fares are complex and sometimes it is not possible to have all three flight segments on the same ticket.   

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6 REPLIES 6
kk_wi
Occasional Member - Level 2

I recently had a scenario like this as well!  I was told it was an issue they were working to resolve but it's been several weeks now.  

Solution
LisaMarieBrie
Occasional Member - Level 3

Are all three flights on the same airline?  Fares are complex and sometimes it is not possible to have all three flight segments on the same ticket.   

lw3217
Occasional Member - Level 1

I think this was the issue -  there wasn't an option for all three flights by the same airline. I ended up booking the first leg by itself on one airline and then the second & third together on a different one 

LisaMarieBrie
Occasional Member - Level 3

OK great!  Like @KevinD says below, when in doubt, call your travel agency. 

Please mark the solution as accepted since this solved your issue.  It will help others moving forward.  Thank you!!

KevinD
Community Manager
Community Manager

@lw3217 great sleuthing. 🙂 Glad you got it figured out.


Thank you,
Kevin
SAP Concur Community Manager
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KevinD
Community Manager
Community Manager

@lw3217 I would recommend calling your travel agency to see if they can get all three booked. 

 

Are you not seeing any flight results at all or just for certain segments of the trip?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.