yushinp
Occasional Member - Level 1

Fail saving my profile

I created my profile.

However, I got this message :

Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: 0735e5f722e23c138e1eb237f1b9d28d And here is the request ID code for the error:35F4EF2B-B05A-432C-9101-A06AA50A3A93

 

Would you please help me to overcome this problem?

Thank you

2 REPLIES 2
cjmarimo
Super User
Super User

Hello @yushinp 

 

At my company, when we have a problem like this, we contact Concur support.

The only person who can open a case with Concur support is your company's Concur administrator.

 

BR,

cj

KevinD
Community Manager
Community Manager

@yushinp I'm sending you a private message here on the Community with a name of someone to contact. 


Thank you,
Kevin
SAP Concur Community Manager
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