Error when booking rental

rdwarr10r · ‎Jun 3, 2025

I just tried booking a rental car with one of my trips and kept getting an error message to contact my administrator. This happened about 5 times; via desktop version, mobile app, and when trying to book separately from my original booking. I eventually had to call it in to get added. Is there something going on aside from the pop up about exploring the new filter feature? It's yet another frustrating part of booking company travel.

KevinD · ‎Jun 4, 2025

@rdwarr10r if you try again, could you please screenshot the error and post it here for me?

Also, if you need to book immediately, you can call your company's travel agency to get it booked.

Out of curiosity, what what the city you were trying to pick up in and what car company did you try to select?

Thank you,
Kevin
SAP Concur Community Manager
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rdwarr10r · ‎Jun 4, 2025

I'll see what happens when I book another trip next week. I was trying Avis in Bozeman, MT.

rdwarr10r · ‎Jun 4, 2025

Actually, it's for Grand Rapid, MI Avis. I was just there a couple weeks ago, so I'm not sure what caused the issue.

JorgeL

This is happening to our company as well.

KevinD

@JorgeL I know there were some issues with Concur Travel the last couple of days. Is this still happening? Is it happening with all car agencies?

Thank you,
Kevin
SAP Concur Community Manager
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Confused41

Getting this error. Have a flight and hotel added. After I added the car it gave me the below. It was an Enterprise rental.

Confused41

It now shows as this when I click on the trip: