Concur travel is converting back to the old UI

[StaceyJo]

This week based on the time of day and/or who the traveler is, the evolution converts back to the old UI.  Is anyone having this issue?

[KevinD · Accepted solution]

@StaceyJo my understanding is that there might be some options selected by the user that wouldn't revert them to the legacy experience. There are still some Legacy features that haven't quite reached parity in our new Concur Travel, so that would cause a user to be reverted to Legacy Travel.

[StaceyJo]

Thanks Kevin, but we can't find anything allowing a traveler to convert back on any screens.  Are you saying this is a choice for the user or is it by the system?  

[KevinD]

@StaceyJo it is done by the system, not the user. There are certain options, that when selected by the user, the system reverts to legacy. 

[StaceyJo]

What are the options selected by a user to revert them to legacy?  

[TS1]

Selecting "multi-city" still lets you use legacy for now.

[KevinD]

@StaceyJo I'm not sure. I tried accessing a document from our knowledge base, but the link isn't working. You might be able to find it in the SAP Help Portal.