Concur never told me that my credit card number wa...

wagdawgwag

I lost two reservations because I had not updated my credit card information in Concur. I should have changed the credit card information. But Concur, nor the airlines, contacted me to tell me my credit card was declined. Yesterday, I was in the Fly Delta app making various changes to my seat selections, and this morning, it the reservation had vanished without explanation.

If I make a mistake, I need to know so I can fix it.

I wish I didn't have to use Concur.

KevinD

@wagdawgwag Did your card expire after you made the reservations? If you have an expired card, the system wouldn't let the reservation go through.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

Concur never told me that my credit card number was bad