Concur Travel Itinerary - Deutsche Bahn message

ewong · ‎Sep 24, 2024

Beginning on/around 9/19/24 Concur Travel itineraries are displaying the below message at the top of all itinerary emails sent. Any fixes?

It appears regardless of whether Deutsche Bahn is booked and is very confusing to travelers and bookers.

---Example of message at the top of the Concur Travel itinerary---

Cancellation of this booking is not possible through SAP Concur. Please use your order number to cancel directly with the vendor.

Visit Deutsche Bahn

Ticket information can be viewed on the Deutsche Bahn website using your order number.

Visit Deutsche Bahn

KevinD · ‎Sep 26, 2024

@ewong I would suggest posting this question in the Admin Group. You are more likely to get a response there.

Thank you,
Kevin
SAP Concur Community Manager
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