Concur = Disaster when booking trips with connections

ronaldhirsch

Forced to use Concur for work travel. If I look for flights that require a connection, this crap software does not allow me to see where I would connect or how much time to make connection. Booked one flight and then realized the second flight departed 45 minutes after the first flight was scheduled to land. And that was at O'Hare!

I just looked to get from Orlando to Greenville SC and again no indication of connection details. As I was ready to choose seats, I could finally see that I would go from Orlando to Chicago to connect then down to Greenville! Seriously????

Fix it so we can see the connecting city and the time to connect before booking the trip!

KevinD

@ronaldhirsch you can see the connections. I just did a search for Orlando to GSP. When the search results appear use the Show Details option (see attachment). This displays the flight with the layover included. This will show for all the flights returned.

The other option would be to click on one of the search results. This will show you the layover time as well.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD

@ronaldhirsch you can see the connections. I just did a search for Orlando to GSP. When the search results appear use the Show Details option (see attachment). This displays the flight with the layover included. This will show for all the flights returned.

The other option would be to click on one of the search results. This will show you the layover time as well.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.