Change email address for past guest traveller

[RietteC]

Hi there,

Hoping you could assist me.  When I booked travel for a guest traveller, I by accident copied in the wrong email address and now one of our other SBU employees keep on receiving invoices etc through Concur for this guest traveller.  Our Corporate Travel agent advised that I could make this change in Concur but I'm not able to locate where this can be done.  Could you please advise?

[KevinD]

@RietteC when signed in to your profile, click Home in the upper right corner. In the drop down menu, select Company Admin. From the list of Company Admin options, select User Admin. When the User Admin screen opens, enter the user's last name in the Search field. Next to the Search field there is field labeled Search What. Select Last Name (exact match). Click Search. When the results appear, click the user's name. This will open the profile for that user. 

Let me know if you have any issues.

[RietteC]

Thank you @KevinD - this is most helpful however I can find the employee's email address but how do I remove an itinerary linked to his email address from his profile?  He is getting invoices from a guest traveller that I booked for with the same name and last name however these invoices are not his (the employee).   I've cc'd this employee in by mistake on the itinerary email that I responded to instead of cc in the guest traveller.  Since then this employee keeps on getting copies of the invoices for this itinerary.

[KevinD]

@RietteC please send me a private message with the name of the employee that is receiving the invoices that shouldn't be. There may need to be a change made on the user's Travel profile, but I would need to take a look. To send me a private message, click my username (KevinD) then the Message button.