JVillines
Occasional Member - Level 1

Can't figure out how to cancel a flight for tomorrow. Death in family.

I can't find a phone number and can't cancel online. Southwest said I have to cancel through Concur. Not really what I want to be dealing with today.

2 REPLIES 2
TS1
Occasional Member - Level 3

Sorry for your loss.

Usually your travel agency's phone number will be on the landing page when you first log in to Concur. Hope you found it somehow.

KevinD
Community Manager
Community Manager

@JVillines sorry to hear about your loss. You should have received a confirmation email from the travel agency. Their phone number should be listed somewhere in the email.


Thank you,
Kevin
SAP Concur Community Manager
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