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rhondalwood
Occasional Member - Level 1

Can an inactive user account be reactivated?

Hello -

 

A user who previously left the company was just re-hired. Presumably, their email address (which is used as the CTE Login Name), manager and all contact information will be the same as they were before.

  • Can I simply reactivate their inactive account by deleting the content of the Account Termination Date and updating the Account Activation Date to their re-hire date?
    • Will I need to create a new password for their initial login to the reactivated account?
  • Or will a new account have to be created?
    • If a new account has to be created, can the user's same email address still be used as their CTE Login Name, or will the system recognize it as a duplicate and require a unique CTE Login Name?

I appreciate any guidance you can give!

 

Thank you,

 

Rhonda

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