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Hello -
A user who previously left the company was just re-hired. Presumably, their email address (which is used as the CTE Login Name), manager and all contact information will be the same as they were before.
I appreciate any guidance you can give!
Thank you,
Rhonda
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@rhondalwood just remove the Termination Date to reactivate the profile. You probably need to either set them a temporary password or have them go to the SAP Concur Sign In screen, enter their username, click Next, then use the Forgot Password? link to reset their password.
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Hello, I am trying to sign in, but I am not being allowed due to an inactivate account, would yo please be able to re-activate me?
Thanks
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@Arcemo hello there. Because this community isn't part of Concur Support, we do not have anyone who can reactivate you. I would suggest speaking with your direct manager to see if they can let you know who to contact at your company to get the account reactivated. If they don't know, I would suggest reaching out to either your HR, Payroll or Finance departments as they are usually the ones in charge of administering SAP Concur.