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kchristodoulou
Occasional Member - Level 2

Booking Multi-segment trip with different cabin classes

Yesterday we were trying to book a multi-segment trip and have the domestic legs book in economy and international in premium economy. In the old Concur, each segment had a drop down next to it to select the class of service. This time, only one leg had it. When the pricing came on the last page, it showed one price for Comfort Plus. Looking at the detailed schedule, however, no class of service was shown. How can we be sure what we're booking?

1 REPLY 1
KevinD
Community Manager
Community Manager

@kchristodoulou I was just testing this out and I was able to see the drop down you reference. Not for all flight options, but for some. I saw First and Business as options. 

 

Keep in mind I was using a training site. Having said that, I just went into our live site and was able to see mixed cabins as well. My first screenshot shows an Economy cabin, which I selected. The second screenshot shows the second leg, which as you can see shows both Economy and Business.

KevinD_0-1737661554282.png

 

KevinD_1-1737661573448.png

 

 


Thank you,
Kevin
SAP Concur Community Manager
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