Solved: Booking Fare Class letter for flight

renner-stefan

Hi all,

can I anywhere see the Booking Fare Class letter for the flights in Concur?

In all other tools I worked with I was able to see what booking class each flight has.

I'm not asking for Eco, Business and First because of course you can see that.

But e.g. in Economy it can be B, Y, H, M, U, Q, S, W, V, T....etc. or whatever letters the airline uses.

And I'm looking for the place I can see that information?

Thanks

KevinD

@renner-stefan okay, I have what I would say is some good news. I asked about this internally and someone told me that they believe our Dev team is planning to add this during the booking process. I can't say this is 100% a done deal and any timeline.

However, someone else also replied and showed me that it does exists, but after you have selected your flight. After selecting the flight, you should come to a screen that will have a link that says Flight Fare Rules and Restrictions. Here you will see the Fare Basic code, which should help determine the class of service. See my example. I believe the first letter of the Fare Basic Code is the fare class.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD

@renner-stefan look for the Show all details link. See screenshots.

Thank you,
Kevin
SAP Concur Community Manager
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kk_wi

this is what I can no longer see in my booking view.

renner-stefan

Thanks for your answer.

Unfortunately it seems I have a differen interface than you.

I don't have any screen like the one you show in your answer.

Is there maybe a "new" Concur travel interface?

kk_wi

My interface used to look like his, but mine no longer does either. I think that may be the reason the question is being asked...Just a thought. I'd like to know the answer to this question also!

renner-stefan

somehow happy that its not only me looking for that information,

@KevinDany idea where to find it in the new interface?

KevinD

@renner-stefan Okay, so I was using a training site and it was the legacy UI. I switched to my actual profile and didn't see the fare class either. I'm going to have to look around to see if this is available somewhere.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

renner-stefan

Yes sounds good.

Let us know if you find it. Seems you have lots of expierence.

If it is not available I would like to add that as a feature request which should not be too hard to implement if it was in the legacy UI earlier.

KevinD

@renner-stefan okay, I have what I would say is some good news. I asked about this internally and someone told me that they believe our Dev team is planning to add this during the booking process. I can't say this is 100% a done deal and any timeline.

However, someone else also replied and showed me that it does exists, but after you have selected your flight. After selecting the flight, you should come to a screen that will have a link that says Flight Fare Rules and Restrictions. Here you will see the Fare Basic code, which should help determine the class of service. See my example. I believe the first letter of the Fare Basic Code is the fare class.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

renner-stefan

thanks a lot if that is the letter that is better than nothing.

Perfect. and even more perfect if it will be added to the UI.

kk_wi

This requires persons to decode the basis fare though. I preferred being able to see the class & read through the rules of the ticket before booking vs. calling the agent to book something for me because I couldn't see that information from the start.