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Occasional Member - Level 3

Uber 4 Business - Yes/No?

  1. So like everyone else we've been following the Uber growth for years. We're a pretty conservative company. Now they are most frequently expensed vendor in Concur already and I feel it's time we got with the modern times and introduced U4B. My questions are:
    Should we do sign up? A simple yes or no. 
  2. Then - what gotchas occured that were not in Sales presentation?

No-one is perfect and no system is perfect. Just wondering what you know that could help us prepare better before moving ahead.

2 Replies
Occasional Member - Level 2

Re: Uber 4 Business - Yes/No?

When we turned them On the whole company received massive email spamming from UBER. You may want to ask them not to do it..

Occasional Member - Level 3

Re: Uber 4 Business - Yes/No?

For the traveler, it is a smart service to be used. In my personal trips, it worked out well for various countries. Many of my corporate customers are concerned because of Uber drivers not having a suitable insurance in many countries (solved for US), imposing a risk for the traveler. Due to liability issues and duty of care policies, these customers decided not to activate Uber integration to aviod liability in case of accident. (Thinking model: active integration makes this a service recommended by company. Recommending causes liability.) If the traveler orders an Uber on his own app, it's his personal risk.


If you want offer Uber integration, check per country where your travelers want to use it if conditions like insurance, payment security or data security are sufficient for you.

viele Grüsse/ best regards

Michael Zwickl
Solution Expert Travel & Expense
expenseBrain GmbH | Expertise in Expense Management