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Occasional Member - Level 1

correction in approved and extracted invoice.

We are trying to address a scenario when we need to correct an invoice which is approved and extracted. Example, in India entity, processor selected a wrong tax code, and the invoice is posted in SAP. We figured out that the possible correction would be like


Void the invoice in Concur> Cancel the invoice in SAP>Correct and  recreate the same invoice  in Concur > post in SAP.


We understand that the voided invoice will not be extracted to SAP. However, can anyone  suggest any other option. Our expectation is to trigger an automatic reversal entry from Concur itself.

SAP Concur Employee
SAP Concur Employee

Hi Debashish!


I know I provided an answer to you outside of this community post, but wanted to post my response for any other customers that are interested. 

"You can make the manual fix in SAP then add a comment in Concur on the invoice that an adjustment was made… Or you could completely VOID and resubmit a new Invoice as mentioned." Invoices cannot actually be edited in Concur after being extracted.