Proof of ACH payment

[RDeaner52]

Vendors always request proof of payment.  How can I send them proof of payment using Concur?

[TriciaW]

@RDeaner52 I am reaching out to our Invoice team with your question and will advise once I hear back from the team.

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[TriciaW]

@RDeaner52 A member of our Invoice team did response with this recommendation.  Customers should create a case requesting proof of payment for the specific payment in question. The Pay Support team will request a proof of payment from Worldline (formally Bambora - they are the SAP Concur payment partner who facilitates ACH invoice payments) and then pass it along to the customer.  Please reach out to your company Concur Admin to open a Support Case.   I can send you a private message with one of your Concur Admins if needed.

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