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Hi All,
Is there any way SAP Concur can automatically send email reminders to staff, when an invoice has been received against a PO, but the receipting hasn't been completed yet?
In our business, we require all PO requesters to complete the GRN receipting before their invoices can be paid. However, this is a recent change / implementation in our company, and staff are not remembering to complete the receipting. We have to keep manually reminding users to complete the receipting.
We have a central team which processes the invoices, on behalf of the PO requester - so the requester is often not aware that an invoice has been received. We want to maintain a central hub for dealing with the invoices though, to maintain control and to make sure the invoices are scrutinised and sense-checked for financial errors before payment.
Many thanks,
Chris