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LKillian
Occasional Member - Level 1

New user interface Fiori

I cannot comprehend why SAP keeps wasting money on these UI updates that do nothing but impair the user experience.

 

First, it was the Expense interface, a complete and total downgrade in every way.  Now, they've destroyed the invoice platform.  I imagine their design team has never, ever used either of the products for practical purposes.  I have had endless technical problems since March 2023 which remain unsolved, but hey, they changed the font, guys!

 

Looking for software alternatives seemed too daunting to consider, given we have a ton of historical information tied up in Concur.  They are making that decision look more and more realistic for me.  Concur has only gotten worse over the years.  Terrible update.

1 REPLY 1
KevinD
Community Manager
Community Manager

@LKillian we certainly respect your opinion. I would suggest using our customer influence program to submit your improvement requests. Here is the link: https://www.sap.com/about/customer-involvement/influence-adopt.html


Thank you,
Kevin
SAP Concur Community Manager
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