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Lou_at_ACE
Occasional Member - Level 1

Line item entry for PO Invoices is cleared on Save

When we enter a line item distribution for a PO invoice where the GL Account Code is different from the GL Code on the original purchase request, the entry is cleared and the line item edit window opens with the original PR Gl code as default. We can then overwrite the GL Account Code and save the line item. This causes a lot of unnecessary double entry. We tried to address this by requesting a change to our Default Invoice Policy to have the Payment Request header and line item default from the Payment Request form instead of from the Purchase Order, but this has not resolved the issue. How can we get the line item entry to accept any GL Account Code we enter without reverting to the PR/PO account Code? 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@Lou_at_ACE I shared this with a colleague and she is looking into this to see if what you are asking is possible and if not, what a possible workaround would be.


Thank you,
Kevin
SAP Concur Community Manager
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PoojaKumatkar
Routine Member - Level 3

Hi @Lou_at_ACE ,

 

This is happening because for PO based invoices, system is configured in a way that it will always look for associated PO and copy down basic information such as expense type (associated with GL), org structure field values from PO. Usually copy down source are given as PR >> PO >> Invoice.

 

In your scenario, if invoice expense type/ GL is different from the PO then at the time of saving invoice header form (initial save when you are saving header info for the 1st time) system will give you pop-up window as below. Here, if you click on 'Yes' then system will copy down info from PO which means your GL/expense types will get overwrite as per PO. If you don't want to get it overwritten, then you have click on 'No' so that system will save your selected GL/expesen type.

PoojaKumatkar_0-1726559278148.png

 

 

Thanks!
Regards,
Pooja