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LCiri
Occasional Member - Level 2

Invoices submitted by Quickbooks are being rejected under Invoice Capture

We have vendors using Quickbooks and submit their invoices to us that way. When looking under  Invoice Capture I see they have been rejected therefore never being uploaded for processing. Why? This is concerning. Is there a workaround within Concur? Does the sender receive a rejected email?

1 REPLY 1
hadkins
Occasional Member - Level 2

We have found that we need to get the invoice and print it as a pdf to submit it.