How to require dual authorization in Concur Invoice

[jroetting]

Hello,

We recently implemented Concur Invoice, and with an "Authorized Approval" workflow, as we need more flexibility than the Manager to Manager workflow. In this workflow setting, how can have the system require there be a secondary approver for Authorized Approvers who are also the initial owners of an invoice with an amount that is less than their assigned threshold. We want dual authorization in all cases, even when Authorized Approvers are also an invoice owner. 

[KevinD]

@jroetting since you are on what we call a Standard or Best Practice configuration, you won't be able to accomplish what you need with the current settings. Authorized Approvers is solely based on the assigned amount of the approver, so once someone with the approval authority for that amount approves the report, then there aren't any other manager approvals. 

I would suggest reaching out to your SAP Concur Client Success Manager and ask them about custom workflow.