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cchan
New Member - Level 1

How to edit "request total amount" ?

Hello everyone 

 

I got an invoice bounce back to me - stating that I need to edit the "request total amount" (because it is not reflecting the correct "invoice amount"). The issue is - is seems like the fill in is "locked" in therefore, I can't even make edits. See screenshot below: 

 

cchan_1-1653582993701.png

 

How do I edit the "request total amount?"

 

Thank you in advance!

 

 

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@cchan I'm looking in your account and I don't see an invoice with that amount. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@cchan I'm looking in your account and I don't see an invoice with that amount. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
cchan
New Member - Level 1

Hi Kevin, 

 

I got an update that it is resolved. Assistance no longer needed. 

Thank you for looking into it. 

 

Best,

Cynthia