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Occasional Member - Level 1

Files encrypted when sent to Capture team.

We are a hospital and we have just started using Concur Invoice. Our system blocks some files that are sent to our capture team, I believe it is because of the size. I was just wondering if any other hospitals had this same problem and what was done to overcome this issue. 

Community Manager
Community Manager

@KBoyles Hello there. I would recommend posting this question in the Admin Group. You are more likely to get a response there. Also, are you a member of the Healthcare Group we have here on Community? 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

I don't believe I am a member of the Healthcare Group. Thank you for the tip!