Files encrypted when sent to Capture team.

KBoyles · ‎Jan 5, 2023

We are a hospital and we have just started using Concur Invoice. Our system blocks some files that are sent to our capture team, I believe it is because of the size. I was just wondering if any other hospitals had this same problem and what was done to overcome this issue.

KevinD · ‎Jan 12, 2023

@KBoyles Hello there. I would recommend posting this question in the Admin Group. You are more likely to get a response there. Also, are you a member of the Healthcare Group we have here on Community?

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

KBoyles · ‎Jan 12, 2023

I don't believe I am a member of the Healthcare Group. Thank you for the tip!