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Does anyone know how we can download the failed payments to an excel file. I need to do this so we can get the data uploaded to another program to get checks paid out?
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@tabithahunt A list of failed check payments can be extracted from a batch using the Send to Excel option on the Payment Demand List page. Are you able to see that option?
NOTE: If an action is taken on a failed payment from the Failed Payments page, the payment demand(s) are removed from the original batch and will not display on the Payment Demand List page.