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Jenny
Occasional Member - Level 2

Duplicate invoices in unverified capture - is there a way to delete them before they are processed?

Hello,  We have a vendor that emails invoices to Concur and then turns around and sends many duplicates of those invoices (nothing we can do to stop on their end).  Is there a way for us to remove these while they are in received status?  In working with Concur, so far their best resolution is for us to wait for the invoice to be processed and then we have to go in and delete all of them.  That seems to be a waste of a lot of time, where their capture team could be keeping up with the entry of valid invoices. 

 

Any suggestions would be greatly appreciated.

 

Thank you

1 REPLY 1
KevinD
Community Manager
Community Manager

@Jenny I posted your issue internally to see if I can get any suggestions or not.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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