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Hi,
We are setting up our workflow and having difficulty. We would like our AP Accountant to submit an invoice to a branch manager or director outside of accounting and if that person does not approve the invoice it should flow to that person's manager. I have spent months with Concur to set this up and yesterday that told me that is not possible. They said it will go to the branch manager or director and if that person does not approve it will go to the AP Accountant's Manager that is listed on the user setup. They told me I have no other options. I'm curious how other organizations use the workflow to have approval workflows that go to employees outside of accounting and how those are set up.
Thanks,
Christine