Has anyone noticed in the Processor role in Invoices that you can now set an invoice to be 'Pending Review' from the Actions tab?
This feature is extremely useful for us as the AP team know that an invoice is being looked at.
Unfortunately the feature hasn't been set up properly as there is no filter selection in the Processor grid to filter for invoices which are currently 'Review in Progress'.
So if an AP sets an invoice to be in Review they are unable to search for it again!!!
I have raised a case with Concur about this but they have told me that I have to submit a solution suggestion.
Does anyone have any idea how I can escalate this further to get a quicker response?
This is not adding additional enhancements, its about having the functionality of an existing feature set up properly.
Thanks
Rebecca
