Trying to improve the accuracy of invoice capture. We are a global company operating with multiple currencies and a problem that has popped up is that IC picks a vendor during payment request creation and they then add a different currency. We do have an audit rule that locks currency based on the Vendor Master record currency. However, IC is getting around the rule. Is there any suggestions or experiences that you can pass along?
If this is Concur-Managed Capture, one option is to reach out to your Capture Specialist resource and request that the Vendor Master record is followed when it comes to currency choice. If this is a Client-Managed Capture situation, then there are limitations on what currencies can be recognized, and that can be the reason for discrepancy.