Unassigned Invoices

LPow0609 · ‎Aug 13, 2026

Hello! I'm hoping that someone can tell me why some of the invoices that I verify immediately go to Unassigned Invoices, even though I am assigned as the invoice owner for all vendors. I am the AP Admin and have only been using Concur to verify/process invoices for a couple of months. My manager and I have tried everything that we know to do to prevent this from happening. Is there something that we are missing? Thanks!

KevinD · ‎Aug 13, 2026

@LPow0609 can you provide a few examples of these unassigned invoices that you feel you should have assigned to you, please? Just the invoice name should suffice for me to find them.

Thank you,
Kevin
SAP Concur Community Manager
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breanna_janzen

Hi there! We are having the same issue and came here to see if there was a solution or update that was causing this. Did you ever get a solution to this? It seems to be happening quite often for us and it creates a lot of extra work. Thanks!

KevinD

@breanna_janzen can you provide a few more details please? For example, are you using Invoice Capture? Have you assigned vendors to Invoice users? Stuff like that.

I'll await your reply.

Thank you,
Kevin
SAP Concur Community Manager
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