JFINCANN
New Member - Level 1

Project code drop down list

Hi there.

The project code drop down used to display recently used project codes which made things easier. Now, it has disappeared. I have to manually enter the project code. This was a great time saver. Has anyone else experienced this?

 

Thanks,

Jennifer

   

1 Solution
Solution
PoojaKumatkar
Super User
Super User

Hi @JFINCANN ,

 

By default, MRU settings will be enabled at company level.

If the issue is happening only for you, it may be related to changes in your browser settings or cookie configuration/preferences.

 

If it is affecting all users, it is likely that a Concur administrator has made changes at the form or field configuration level.

Example: 

Dropdown list → Free text field
or

“List with search” → “Standard list”

 

In this case, would suggest reaching out to local Concur Administrator as they would be able to confirm if they have done any changes from backend. 

 

Alternatively, you can also raise support case with Concur to investigate this issue further as suggested in below article:

PoojaKumatkar_0-1772088528641.png

 

If this answers your query, then please mark solution as accepted

Thanks!
Regards,
Pooja

View solution in original post

1 REPLY 1
Solution
PoojaKumatkar
Super User
Super User

Hi @JFINCANN ,

 

By default, MRU settings will be enabled at company level.

If the issue is happening only for you, it may be related to changes in your browser settings or cookie configuration/preferences.

 

If it is affecting all users, it is likely that a Concur administrator has made changes at the form or field configuration level.

Example: 

Dropdown list → Free text field
or

“List with search” → “Standard list”

 

In this case, would suggest reaching out to local Concur Administrator as they would be able to confirm if they have done any changes from backend. 

 

Alternatively, you can also raise support case with Concur to investigate this issue further as suggested in below article:

PoojaKumatkar_0-1772088528641.png

 

If this answers your query, then please mark solution as accepted

Thanks!
Regards,
Pooja