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When users go to "Copy Line Items from PO" and they select their lines, when the lines are populated, it's not retaining the order. For example, they select lines 1,2,3 and then populate on the invoice invoice line 1 - PO line 2, invoice line 2 - PO line 3, and so forth. I can understand if you're matching existing invoice lines. But this is creating the invoice lines from the PO line, so why is it not retaining the numerical order? Is there a setting in the configuration that would fix this or is this a system glitch?
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@DN1313 would you be able to provide some screenshots of what you are explaining, please? I'm not quite sure I understand.
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From the matching summary, a user selects "Copy Items from PO", selects all the lines and they're in order. When they populated the invoice, you can see lines 1 and 11 were not put in sequential order. Other users have reported this happening to them, if they don't notice, since the PO line is not on the itemization summary page and therefore an added safety protocol for them.
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@DN1313 strange indeed. I'm going to ask internally about this.