New UI - Another tremendous waste of resources at the user's expense

[LKillian]

Yet again, SAP introduces a Concur UI change that no one wanted or needed, with no option to opt out.  Horizontal headings, easily accessible at the top of the page are now hidden behind nondescript icons and submenus in a vertical frame on the lefthand side.  Navigating to the various modules/functions now takes multiple clicks.  Everything is now more opaque in the name of "sleekness".  Function suffers for a shiny look.  SAP treats this like a phone app for Gen Z instead of a business tool.  I don't know whom is more to blame, the awful developers that produce this crap, or the layers of management who sign off on it.  We're leaving SAP in a few months, and I couldn't be happier.  SAP and Intuit are neck and neck for absolute worst product development and support.

[KevinD]

@LKillian if you'd like to hear what the head of our user experience had to say in answer to the why the changes were made, I could provide that to you. 

We do appreciate your feedback and do not like hearing that the changes have negatively impacted you. 

[LKillian]

Hi Kevin,

I would love to hear why Management thought these changes were necessary, because from where I sit, this is just the next in a long line of changes that further degrade the user experience and reduce functionality.

Thanks,
Lee

[lmarcelino]

agree!!