I was wondering if you can display the approver for COA workflows on the Invoice Processor main screen? When I create a query, I can have it display the Approval Status for Pending Approval which shows my AA workflow and Pending Cost Object Approval which shows the COA workflow. The issue I am running into is the Approval Status for the AA workflows says "Pending Approval- Last Name, First Name", but the COA just says "Pending Cost Object Approval". Is there a way to change the settings to have it say "Pending Cost Object Approval- Last Name, First Name"? If not, is there something I can add to my headers that would show the approver? Any help would be greatly appreciated.
Hi @SteinerNC ,
Cost object approval workflow/step is something common and used in all Concur modules including Request, Expense, Invoice, Purchase Request etc.
Regarding your question whether approver name can be visible for 'pending cost object approval' status, the answer is 'No'. Because there could be multiple hierarchy levels for the Cost Object Approval step. Hence, this is technically not feasible to show all approver names under status.
Also, it is not feasible to show approver name in headers as approver name may vary based on cost object selected in invoice.
Please refer to the below similar support article and the response.
If this answers your query, then please mark solution as accepted.
