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jawav
Occasional Member - Level 1

unable to submit a new expense due to an exception messgae

I am submitting a new expense but it wont let me as i get the message I have unused transactions that are 60d old 

5 Replies
KevinD
SAP Concur Employee
SAP Concur Employee

@jawav hello there. This seems to be happening pretty frequently with our users. 

 

If you can send me a private message with your full name and your company name, I can go in and take a look. 

 

If you aren't sure how to send a private message, let me know. If you need help with this, please remember to mention me so I get notified that you have replied. You'll want to use the @ sign them my user name kevind. 

 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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jawav
Occasional Member - Level 1

Hi Kevin

Where should i send you the private message

 

jawav
Occasional Member - Level 1

@KevinD 

how do i send you private message

KevinD
SAP Concur Employee
SAP Concur Employee

@jawav click on my username (KevinD). Click view profile. You will see an option to send a message.


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Kailash
Occasional Member - Level 3

i am preety sure that you company has the audit rule where if you have transactions more then 60 days then you cannot submit the report.