submitted p-card still pending.

[zmarkhen]

Hi all just wondering if anyone else has had this problem, I have had two p-card transactions submitted for some time now. Yet they never change and always says pending expense audit team. yet all the other p-card transactions go straight through. So in thinking there is something wrong with them I keep trying to change them to another report yet they still dont go through any helps please.

[KevinD · Accepted solution]

@zmarkhen it isn't the transactions, it is the workflow your company has set up. Submitted expense reports will go to an audit team for review. The audit team works off a queue of submitted expenses reports, not just from your company, but many of our other customers. So, depending on the backlog of reports in the queue, your report could sometimes take longer to get approved. Adding to a different report will not change anything. If it is a pressing issue to get these transactions fully approved, you can ask your expense processors to move it along. The processors are usually people in either Finance, Accounting or Payroll/HR departments.

[zmarkhen]

Excellent thank you so much.