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This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
dear @jtrout
did you try to verify internally within your organization? Here most people are sharing problematics that are common to most, and difficult to solve individual queries as we don't have access to your system and neither know how your Company did the set up.
You might also watch https://www.concurtraining.com/toolkit/en/expense/end-user and other links related to concur expenses here https://www.concurtraining.com/toolkit/en/expense/end-user
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Dear
you should have a material from your company or you can contact travel department.
also in Concur you can go to support and select the help, there you can find the material as how you can create your expense report and submit the report in Concur and get money back from company which you put for business purpose
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@jtrout first thing we all need to know is have you been setup with a Concur profile? Usually when you are setup with a profile, your company will notify you. With this notification they will provide you with your username and a temporary password to login to the system.
Did you receive any such notification?
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@jtrout so, I looked up your company and I see you are setup with a Concur profile, but you are only setup to use Concur for Travel booking. It appears that your company is only using Concur for booking business travel and not using Concur for submitting expenses. I would suggest reaching out to your direct manager and ask them about the process for submitting your expenses.