receipts@concur.com

[Adriana]

Hi, 

Any idea why receipts sent to receipts@concur.com don't get send through in a productive environment ?

Receipts have correct format and users have checked their e-mail addresses. 

Is the mail supposed to be completely blank (no e-mail signature). 

Many thanks!

Adriana

[tesh94]

Hi Adriana, 

Have the user verfied their email address? 

This can be done under: 

Profile settings --> Email Addresses --> Verify

Thanks & Regards,

Pritesh

[Adriana]

Hi Tesh, 

yes, users have verified their e-mail addresses. 

Adriana